SBV wants ATMs to run efficiently before Tet

Banks must check their ATM systems to ensure the security of card payment. Attention must be paid to the upgradation of software, operation of cameras and maintenance to ensure the ATM systems are working efficiently.

The amount of cash available for withdrawal must be closely monitored to prevent ATMsfrom running out of cash andensure theymeet the risingdemand forcash transactionsahead ofTet.

Banks musttakemeasures to reduce the pressure from cash withdrawal at ATM booths,whichoften facedthe problem ofoverloading in the previous yearsduring the same period.

Claims of users must also be handledin atimelymanner.

The central bankhasalso asked the National Payment Corporation of Vietnam to check its technical system to prevent errors and ensurethesmooth operation of ATM systems.

Cash withdrawal demandshaveoften increased strongly in the months ahead ofTet,beingeven three times higher.

Expertshaveurged consumers to prioritise cashless payment methods,such asinternet banking, mobile banking and POS payments to reducethedemand for cash withdrawals.

The central bank’s statistics showed that more than 121 million banking cards were issued,as of June 2017. Some 76 institutions providedinternet payment and 36 provided mobile payment.